Remote Medical and Health Services Manager – Lead Cutting‑Edge Care Teams Anywhere

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Ready to shape the future of healthcare without leaving your living room? Our client, a nationally‑recognized tele‑health platform, is seeking a strategic leader who can blend clinical expertise with business acumen to deliver world‑class patient experiences across the United States.

Salary & Compensation

• Base Salary: $85,000 – $115,000 USD per year (commensurate with experience)
• Performance Bonus: Up to 15% of base salary
• Equity Options: Available after 12 months of service
• Benefits: Full health, dental & vision, 401(k) match, generous PTO, and a home‑office stipend

About the Role

As the Remote Medical and Health Services Manager, you will be the operational engine that keeps our virtual clinics running smoothly. You’ll oversee a distributed network of clinicians, coordinate patient flow, ensure compliance with federal and state regulations, and continuously improve service quality through data‑driven insights.

Key Responsibilities

• Lead, mentor, and evaluate a remote team of physicians, nurses, therapists, and support staff.
• Design and implement scalable workflows for tele‑consultations, chronic‑care programs, and urgent‑care visits.
• Monitor key performance indicators (KPIs) such as patient satisfaction, average handling time, and clinical outcomes; drive corrective actions when needed.
• Maintain compliance with HIPAA, OSHA, CMS, and state licensing requirements across all operating jurisdictions.
• Collaborate with product, engineering, and marketing to align clinical services with new platform features.
• Prepare quarterly operational reports for senior leadership and investors.

Requirements

• Bachelor’s degree in Health Administration, Nursing, Public Health, or related field (Master’s preferred).
• 5+ years of experience managing medical or health‑service operations, with at least 2 years in a remote or virtual setting.
• Demonstrated ability to lead multidisciplinary teams and manage large‑scale projects.
• Strong knowledge of tele‑health regulations, reimbursement models, and quality‑improvement methodologies.
• Excellent communication skills; comfortable presenting to C‑suite and board members.
• Proficiency with EHR systems, analytics tools (e.g., Tableau, PowerBI), and collaboration platforms (Slack, Asana, Zoom).
• Self‑starter mindset with a proven track record of delivering results independently.

What We Offer

• 100% Remote Work: Complete flexibility to work from any U.S. location; we provide a $1,500 home‑office setup allowance.
• Career Growth: Clear path to senior leadership roles, mentorship programs, and tuition reimbursement for advanced certifications.
• Work‑Life Balance: Unlimited PTO, flexible scheduling, and a culture that values mental health.
• Innovative Environment: Join a cutting‑edge team that’s pioneering AI‑driven diagnostics and virtual care pathways.
• Community Impact: Directly improve access to quality care for underserved populations across the country.

How to Stand Out

We love data‑driven storytellers. Include specific examples of how you reduced wait times, improved patient satisfaction scores, or scaled a remote clinical program in your application. Demonstrating familiarity with tele‑health platforms (e.g., Amwell, Teladoc) is a strong plus.

Next Steps

If you thrive in a fast‑paced, technology‑forward environment and are excited to lead a national remote health operation, we want to hear from you. Submit your resume, a concise cover letter highlighting your most relevant achievements, and any relevant certifications (e.g., CPHQ, PMP).

Equal Opportunity Employer

Our client is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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