eXpert Care Desk, Concierge – Part Time – (TEMP) – (REMOTE)

What you will do: Providing white glove service to the agents in our virtual environment and assisting the agents with questions through our in the world ticketing system. Helping to direct agents to where they need to go for help in different areas of our company. How you will make an impact: Serve as the first point of contact for agent inquiries via phone, email, virtual office and live chat. Provide timely and accurate responses to level 1 questions. Efficiently resolve agent issues, provid…