Remote Care Coordinator – Make a Daily Difference in Patients’ Lives

Are you a compassionate organizer who thrives on connecting people with the resources they need? We are seeking a dedicated Remote Care Coordinator to serve as the central hub for our patients’ healthcare journeys. In this fully remote role, you will build trusting relationships, navigate complex systems, and ensure seamless coordination between patients, families, and clinical teams—all from the comfort of your home office. If you are driven by empathy and excel at managing multiple priorities, this is your opportunity to build a rewarding career with a flexible schedule and zero commute.

About the Role

As a Remote Care Coordinator at Harmony Health Collective, you will be the primary point of contact for a panel of patients, guiding them through preventative, acute, and chronic care needs. Your mission is to advocate for the patient, remove barriers to care, and improve health literacy. You will work closely with nurses, social workers, and physicians via video calls, secure messaging, and phone to develop and execute individualized care plans. This is not a clinical nursing role; it is a strategic support and coordination position focused on communication, logistics, and patient empowerment.

Your Day-to-Day Impact

• Conduct comprehensive patient assessments via telehealth to identify medical, social, and behavioral health needs.
• Develop and maintain detailed, actionable care plans in our electronic health record (EHR) system.
• Coordinate appointments, referrals, and follow-ups across a network of in-network providers and community resources.
• Provide proactive check-ins to monitor patient adherence and address emerging concerns.
• Educate patients on their conditions, medications, and available support programs.
• Document all interactions meticulously to ensure continuity of care and compliance.
• Participate in virtual team huddles and case conferences to discuss complex patient scenarios.

Requirements

We are looking for a candidate who combines exceptional interpersonal skills with rigorous organizational abilities. The ideal candidate will be a self-starter who can manage a dynamic caseload with minimal supervision in a remote setting.

Essential Qualifications

• Associate’s degree in a health-related field (e.g., Public Health, Health Administration, Nursing) or equivalent professional experience.
• 2+ years of experience in patient navigation, case management, social work, or a related clinical coordination role.
• Proficiency with EHR systems (e.g., Epic, Cerner, Athenahealth) and Microsoft Office/Google Workspace.
• Outstanding verbal and written communication skills, with the ability to explain complex information simply.
• Strong problem-solving skills and the ability to think critically under pressure.
• Reliable high-speed internet, a dedicated quiet workspace, and tech-savviness for remote collaboration tools (Zoom, Slack, Asana).

Preferred Attributes

• Certification as a Certified Case Manager (CCM) or similar.
• Direct experience in value-based care, Medicare/Medicaid, or chronic disease management (e.g., diabetes, heart failure).
• Familiarity with community-based social services and resource navigation.
• Fluency in a second language (e.g., Spanish, Mandarin) to serve a diverse patient population.

Compensation & Benefits

We believe in fair and competitive compensation for the vital work you do.

Salary Range

The estimated salary range for this full-time position is $48,000 – $62,000 USD per year, commensurate with experience and certifications. This is a salaried exempt position.

Total Rewards Package

Beyond salary, we invest in your wellbeing and professional growth:

• Comprehensive Health Benefits: Medical, dental, and vision insurance starting on day one (employee contribution required).
• Retirement Security: 401(k) plan with a 3% company match.
• Generous PTO: 20 days of accrued paid time off (PTO) plus 7 paid holidays and your birthday.
• Remote Work Stipend: $500 initial home office setup allowance and $200 quarterly for internet/utility support.
• Professional Development: Annual $1,500 stipend for conferences, certifications, and courses.
• Wellness & Support: Employee Assistance Program (EAP), telehealth counseling access, and subscription to mindfulness apps.
• Flexible Schedule: Core hours of 10 AM – 4 PM Eastern Time with flexibility for the rest of your day.

Our Commitment to You

At Harmony Health Collective, we are building a supportive, inclusive, and mission-driven team. We champion work-life integration and trust our employees to manage their responsibilities effectively. You will join a collaborative virtual team that values transparency, continuous learning, and, most importantly, compassion. We are an equal opportunity employer, celebrating diversity and committed to creating an environment where all voices are heard and valued.

How to Apply

If you are ready to transform patient experiences from your home office, we want to hear from you. Please submit your resume and a concise cover letter detailing your relevant coordination experience and why a remote care role aligns with your career goals. Our hiring team will review applications on a rolling basis. This is a full-time, permanent remote position open to candidates residing anywhere in the United States. No agency or staffing firm submissions, please.