Remote Medical Assistant Job for residents of Austin

Join our innovative virtual healthcare team as a Remote Medical Assistant, providing vital support to patients and providers from the comfort of your home office. This is a unique opportunity to be at the forefront of accessible, patient-centered care delivery.

About the Role

As a Remote Medical Assistant, you will be the essential link between patients and our healthcare network. Your primary responsibilities will include managing patient communications, scheduling virtual visits, processing insurance verifications, and maintaining accurate electronic health records (EHR) systems. You will work closely with our dedicated team of physicians and nurses to ensure seamless, efficient patient care pathways, all conducted remotely via secure telehealth platforms and communication tools.

Key Responsibilities

• Coordinate patient check-ins and follow-ups via phone, email, or secure messaging platforms.
• Verify patient insurance coverage and eligibility for scheduled appointments.
• Maintain and update patient demographic and medical history information in our EHR system.
• Assist providers with virtual visit preparation and documentation.
• Respond promptly to patient inquiries and coordinate necessary referrals.
• Ensure compliance with all HIPAA regulations for remote patient data handling.

Requirements

We seek a highly organized and detail-oriented individual with a passion for healthcare support. The ideal candidate will possess:

Qualifications

• High school diploma or equivalent; completion of a recognized Medical Assistant program preferred.
• Proven experience (1+ years) as a Medical Assistant, preferably in a clinical or administrative setting.
• Strong proficiency with EHR systems (e.g., Epic, Cerner, or similar).
• Excellent verbal and written communication skills, with a professional demeanor.
• Ability to work independently with minimal supervision in a remote environment.
• Familiarity with telehealth platforms and virtual communication tools.
• Current CPR certification.

Benefits

We value our team members and offer a comprehensive package designed to support your well-being and professional growth:

Compensation & Perks

• Competitive salary range: $45,000 – $65,000 USD/year, commensurate with experience.
• Flexible, fully remote work schedule with core hours.
• Comprehensive health, dental, and vision insurance.
• 401(k) plan with company match.
• Professional development stipend for continuing education.
• Employee assistance program (EAP) for personal support.
• Opportunity to contribute to cutting-edge virtual healthcare solutions.

Why Join Us?

Be part of a forward-thinking organization dedicated to making quality healthcare accessible. We foster a collaborative, supportive remote culture with opportunities for career advancement and continuous learning. Enjoy the flexibility of working from home while making a meaningful impact on patient care journeys.

The Application Process

To apply, submit your resume and a brief cover letter detailing your relevant experience and enthusiasm for remote healthcare support. Applications are reviewed on a rolling basis. No relocation is required; this position is exclusively for residents of Austin.