Remote Care Coordinator: Transform Lives Through Compassionate Coordination from Anywhere

Are you a compassionate problem-solver with a passion for healthcare? We are seeking a dedicated Remote Care Coordinator to serve as the vital link between patients, families, and medical teams. In this fully remote role, you will orchestrate seamless care journeys, advocate for patient needs, and directly improve health outcomes—all from the comfort of your home office. If you thrive on organization, empathy, and making a tangible difference, this is your opportunity to build a rewarding career without commuting.

About the Role: The Heartbeat of Patient Care

As a Remote Care Coordinator, you will manage a caseload of patients with complex or chronic conditions, ensuring they receive timely, appropriate, and compassionate care. You will be the central hub of communication, navigating healthcare systems, scheduling appointments, coordinating with insurance providers, and educating patients on their care plans. Your work directly reduces hospital readmissions, improves patient satisfaction, and empowers individuals to take control of their health. This is a dynamic, full-time role requiring exceptional organizational skills and a serene, dedicated home workspace.

Key Daily Responsibilities

• Patient Advocacy & Navigation: Act as the primary point of contact for patients, conducting assessments, explaining medical information in plain language, and guiding them through treatment plans.
• Care Plan Orchestration: Develop and maintain personalized care plans in collaboration with physicians, nurses, social workers, and specialists.
• Logistical Mastery: Schedule and confirm appointments, arrange transportation or home health services, and manage medication reconciliation.
• Insurance & Documentation: Verify benefits, obtain prior authorizations, and meticulously document all interactions in our electronic health record (EHR) system.
• Proactive Outreach: Conduct regular check-ins via phone or video call to monitor patient status, address concerns, and prevent crises.
• Team Collaboration: Participate in virtual interdisciplinary team meetings to discuss complex cases and ensure aligned care strategies.

What You Bring: The Ideal Candidate Profile

We need a resilient, tech-savvy professional who can operate independently and with deep empathy. The ideal candidate will possess the following qualifications:

Required Experience & Skills

• Associate’s degree in Nursing, Health Administration, Social Work, or a related field. Bachelor’s degree preferred.
• 2+ years of experience in care coordination, case management, patient navigation, or a clinical nursing role (RN or LPN license is a plus).
• Fluency in medical terminology, insurance processes (Medicare/Medicaid, private pay), and healthcare regulations (HIPAA compliance is non-negotiable).
• Proficiency with EHR systems (e.g., Epic, Cerner) and Microsoft Office Suite/Google Workspace.
• Exceptional verbal and written communication skills, with the ability to build rapport over the phone and video.
• Superb organizational abilities, time management, and a proactive approach to problem-solving.

Personal Attributes We Value

• Genuine compassion and patience for individuals facing health challenges.
• Calmness under pressure and the ability to prioritize in a fast-paced environment.
• Self-motivation and discipline to thrive in a remote setting with minimal supervision.
• A commitment to continuous learning about healthcare resources and community support systems.

Compensation & Benefits: We Invest in You

We believe in fair and competitive compensation for the critical work you do. For this Remote Care Coordinator position, we offer an annual salary range of $48,000 – $62,000 USD, commensurate with your experience and certification (a certified CCM or ACM credential can command the higher end of the range). This role is classified as a full-time, exempt position.

Our Comprehensive Benefits Package Includes:

• Health & Wellness: 100% company-paid medical, dental, and vision insurance for employees.
• Financial Security: 401(k) plan with a 4% company match, life insurance, and short/long-term disability.
• Time Off: Generous PTO (15 days to start) plus 8 paid holidays and your birthday off.
• Remote Work Perks: A stipend to optimize your home office ($500 initial, $200 annual), high-speed internet reimbursement, and the latest technology provided.
• Professional Growth: Annual continuing education allowance of $1,000 and paid time for certification exams.
• Wellness Support: Access to an Employee Assistance Program (EAP) and monthly wellness stipend.

Why Join Our Mission?

You will be part of CuraHealth Collective, a forward-thinking healthcare organization committed to patient-centered care and innovative care delivery models. We foster a supportive, collaborative culture where your voice is heard. This isn’t just a job; it’s a mission to reshape healthcare accessibility and quality. We prioritize work-life balance, trust, and the professional growth of our team members. See the direct impact of your work through patient stories and measurable health outcomes.

How to Join Our Team

If you are ready to bring your compassion and coordination skills to a role that truly matters, we want to hear from you. Please prepare a resume that clearly outlines your relevant experience and a cover letter that tells us why you are passionate about remote care coordination and what unique perspective you would bring to our team.

To apply, please email your application materials as a single PDF document to careers@curahealthcollective.org with the subject line: “Remote Care Coordinator Application – [Your Full Name]”. We review applications on a rolling basis and will contact qualified candidates for a video interview.

CuraHealth Collective is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.