Remote Medical Assistant for Residents of Austin | Join Our Dynamic Healthcare Team

Are you a compassionate and detail-oriented professional seeking a rewarding career in healthcare without the commute? Our Austin-based healthcare organization is excited to offer a fully remote Medical Assistant position. We provide the flexibility to work from your home office while making a tangible difference in patient care. This is your chance to be part of a supportive team dedicated to delivering exceptional healthcare services across Texas.

About the Role

As a Remote Medical Assistant, you will be the vital link between our patients and our healthcare providers. Your primary responsibility is to ensure smooth patient flow and accurate administrative and clinical support from a remote setting. You’ll manage electronic health records (EHR), schedule appointments, communicate effectively with patients and staff, and assist providers during virtual consultations. This role demands exceptional organizational skills, a calm demeanor under pressure, and a genuine passion for patient well-being.

Key Responsibilities

• Schedule patient appointments efficiently using our proprietary scheduling system.
• Maintain accurate and up-to-date patient records within the Electronic Health Record (EHR) system.
• Communicate professionally with patients via phone, email, and secure messaging platforms.
• Prepare and maintain virtual consultation rooms with necessary equipment and supplies.
• Assist providers during virtual patient encounters by managing documentation and ensuring seamless interaction.
• Process insurance verifications and patient billing inquiries accurately.
• Coordinate with other remote and on-site staff to ensure optimal patient care coordination.

Requirements

We seek candidates with a blend of technical proficiency and interpersonal skills:

• Education & Certification: High School Diploma or equivalent required. Medical Assistant certification (CMA, RMA, or equivalent) preferred. Current CPR certification is mandatory.
• Experience: Minimum of 1 year of experience in a medical office, clinic, or healthcare setting. Experience with EHR systems (Epic, Cerner, or similar) is highly desirable.
• Technical Skills: Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and electronic health record systems. Reliable high-speed internet connection and a dedicated workspace.
• Soft Skills: Exceptional verbal and written communication skills. Strong organizational abilities and attention to detail. Ability to work independently with minimal supervision. Empathetic and patient-centered approach.

Benefits

We value our team members and offer a comprehensive benefits package:

• Competitive salary range: $45,000 – $65,000 USD/year based on experience and qualifications.
• Flexible scheduling with core hours and autonomy over your daily routine.
• Comprehensive health, dental, and vision insurance options.
• 401(k) plan with company match.
• Paid time off and major holidays.
• Professional development opportunities and continuing education support.
• Supportive and collaborative remote work culture with regular team check-ins.

Why Join Us?

Beyond the flexibility, you’ll find a purpose-driven environment focused on improving patient access to quality care. We invest in our team’s growth, provide the tools and support needed to succeed remotely, and foster a culture of respect and collaboration. If you’re ready to leverage your skills to make a positive impact from anywhere in Texas, we want to hear from you.

This is a full-time, exempt position. We are an equal opportunity employer committed to diversity and inclusion.