Remote Medical Assistant- California – Your Chance to Make a Difference from Home

Join a growing telehealth team where your clinical skills directly support patients across the state, all from the comfort of your home office. This full‑time remote Medical Assistant role blends administrative expertise with hands‑on patient coordination, offering a stable career path with competitive pay and flexible scheduling.

About the Role

As a Remote Medical Assistant, you will be the vital link between patients, physicians, and our virtual care platform. You’ll prepare electronic health records, schedule virtual appointments, triage incoming inquiries, and assist with prescription refills—all while maintaining HIPAA‑compliant documentation. Your day will involve video‑based patient intake, updating vitals from remote monitoring devices, and coordinating follow‑up care with specialists.

Key Responsibilities

• Conduct pre‑visit patient interviews via secure video or phone, capturing chief complaints and medical history.
• Update and maintain accurate electronic health records (EHR) in our cloud‑based system.
• Coordinate lab orders, imaging requests, and prescription renewals with pharmacies and diagnostic centers.
• Provide patient education on medication adherence, lifestyle modifications, and post‑visit care plans.
• Manage appointment calendars, send reminders, and handle rescheduling or cancellations efficiently.
• Ensure all communications adhere to privacy regulations and internal quality standards.

Requirements

We’re looking for a motivated professional who combines clinical knowledge with strong tech‑savvy communication skills.

Qualifications

• Certified Medical Assistant (CMA, RMA, or equivalent) from an accredited program.
• Minimum 2 years of experience in a clinical or ambulatory care setting; telehealth experience is a plus.
• Proficiency with EHR platforms (e.g., Epic, Cerner, Athenahealth) and video conferencing tools.
• Excellent interpersonal skills; ability to convey empathy and clarity in a virtual environment.
• Strong organizational abilities, detail‑oriented, and capable of multitasking under pressure.
• Reliable high‑speed internet connection and a quiet, dedicated workspace.
• Current CPR/BLS certification preferred.

Salary Range

Based on industry benchmarks for remote Medical Assistant positions in California, the expected compensation is $48,000 – $68,000 USD per year, commensurate with experience and certifications. Additional shift differentials may apply for evening or weekend coverage.

Benefits

We believe that a supportive remote environment leads to better patient outcomes. Our benefits package reflects that commitment.

What We Offer

• Comprehensive health, dental, and vision plans (employee‑only and family options).
• 401(k) retirement plan with company match after one year of service.
• Generous paid time off, including holidays, sick leave, and wellness days.
• Annual stipend for home office equipment and internet reimbursement.
• Access to continuing education funds and certification renewal support.
• Employee assistance program (EAP) for mental health and wellness resources.
• Opportunities for career advancement into lead MA, telehealth coordinator, or clinical trainer roles.

Why Join Us?

Our mission is to democratize access to quality healthcare through innovative telehealth solutions. By working remotely, you eliminate commute time, gain flexibility to balance personal responsibilities, and still make a tangible impact on patients’ lives every day. We foster a collaborative culture where your ideas are heard, your growth is prioritized, and your contributions are celebrated—no matter where you log in from.