Remote Maintenance Person – Texas – Join a Growing Team Today!

We are seeking a skilled Maintenance Person to support our fully remote operations, ensuring that equipment, facilities, and digital infrastructure run smoothly from anywhere in Texas. This role offers the flexibility of working from home while contributing to a collaborative team that values reliability and proactive problem‑solving. If you enjoy hands‑on troubleshooting and want to make an impact without the commute, this opportunity is for you.

About the Role

As a Remote Maintenance Person, you will be the go‑to expert for maintaining and optimizing both physical and virtual assets for our distributed workforce. You will coordinate with vendors, schedule preventive maintenance, and respond to service requests via ticketing systems, all while adhering to safety standards and company policies. Your work will keep our remote offices, home‑based setups, and cloud‑based tools running efficiently, minimizing downtime and maximizing productivity.

You will also liaise with our IT department to ensure that hardware updates, firmware patches, and security configurations are applied correctly across all remote devices. By maintaining an up‑to‑date inventory and documenting every intervention, you help create a knowledge base that empowers teammates to resolve minor issues independently.

Key Responsibilities

• Perform routine inspections, preventive maintenance, and minor repairs on hardware, networking equipment, and office furniture shipped to remote employees.
• Manage inventory of spare parts, tools, and supplies, coordinating shipments to employees across Texas.
• Troubleshoot connectivity, power, and peripheral issues reported via our internal help desk, providing clear step‑by‑step guidance.
• Document all maintenance activities, update knowledge‑base articles, and generate monthly performance reports.
• Collaborate with IT and Facilities teams to ensure compliance with safety regulations and ergonomic standards.
• Assist in setting up new remote workstations, including ergonomic assessments and equipment configuration.
• Coordinate with external service providers for major repairs, warranty claims, and scheduled service visits.
• Participate in on‑call rotation for after‑hours critical incidents, ensuring timely resolution.

Requirements

• High school diploma or equivalent; technical certification in HVAC, electrical, or IT hardware is a plus.
• Minimum 2 years of experience in maintenance, facilities support, or technical troubleshooting.
• Strong familiarity with Windows/macOS operating systems, basic networking (TCP/IP, Wi‑Fi), and peripheral devices.
• Experience with asset management or ticketing platforms such as ServiceNow, UpKeep, or Zendesk is preferred.
• Excellent communication skills; ability to explain technical concepts to non‑technical users.
• Self‑motivated, organized, and comfortable managing multiple priorities in a remote environment.
• Reliable high‑speed internet connection and a dedicated workspace.
• Must reside in Texas to comply with state‑specific employment regulations.

Salary Range

Based on industry standards for remote maintenance roles in Texas, the estimated compensation is $48,000 – $68,000 USD per year, commensurate with experience and certifications.

Benefits

• Fully remote work‑from‑home arrangement with flexible hours.
• Health, dental, and vision insurance plans.
• 401(k) retirement plan with company match.
• Paid time off, holidays, and parental leave.
• Annual stipend for home office equipment and internet upgrades.
• Professional development budget for certifications and training.
• Employee assistance program and wellness resources.
• Monthly wellness stipend for fitness apps, gym memberships, or mental‑health services.

Join us in building a seamless remote work experience where your maintenance expertise keeps our team productive, safe, and connected—no commute required.