Remote Care Coordinator – Work From Home – Join a Growing Health Team!

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Are you passionate about connecting patients with the care they deserve, all from the comfort of your home office? Our award‑winning tele‑health network is seeking a proactive Care Coordinator to lead seamless patient experiences and drive health outcomes nationwide.

Salary Range

$45,000 – $65,000 USD per year (commensurate with experience, certifications, and regional cost‑of‑living adjustments).

About the Role

As a Remote Care Coordinator, you will be the central hub for patient communication, appointment scheduling, and follow‑up care. Working collaboratively with clinicians, insurance specialists, and technology teams, you’ll ensure every client receives timely, personalized support throughout their care journey.

Key Responsibilities

• Serve as the primary point of contact for patients via phone, video, and secure messaging platforms.
• Coordinate tele‑health appointments, lab orders, and medication refills while verifying insurance eligibility.
• Conduct intake assessments, document clinical information in the EMR, and flag urgent concerns for the medical team.
• Educate patients on treatment plans, self‑management techniques, and available community resources.
• Track key performance metrics (e.g., appointment adherence, patient satisfaction) and generate weekly reports.
• Collaborate with quality‑improvement initiatives to refine workflows and reduce bottlenecks.
• Maintain compliance with HIPAA, state regulations, and company privacy policies.

Requirements

• Associate’s or Bachelor’s degree in Health Administration, Nursing, Social Work, or related field.
• Minimum 2 years of experience in patient coordination, case management, or a similar role—tele‑health experience is a plus.
• Strong knowledge of medical terminology, insurance processes, and EMR systems (e.g., Epic, Athena).
• Exceptional communication skills—empathetic listening and clear written articulation.
• Self‑motivated with proven ability to thrive in a fully remote environment.
• Reliable high‑speed internet connection and a quiet, private workspace.
• Certification such as CCM (Certified Case Manager) or CCA (Certified Care Assistant) is advantageous but not required.

Benefits & Perks

• 100% remote work – no commuting, complete schedule flexibility.
• Competitive salary with annual performance bonuses.
• Comprehensive health, dental, and vision insurance (company‑paid premiums).
• Retirement savings plan with employer matching.
• Generous paid time off, sick days, and paid holidays.
• Professional development stipend for certifications, webinars, and conferences.
• Wellness allowance for home‑office equipment, ergonomic chairs, or co‑working space memberships.
• Employee Assistance Program (EAP) and mental‑health resources.

Why Join Our Team?

Our tele‑health platform serves over 1 million patients across the United States, delivering evidence‑based care to underserved communities. As a Care Coordinator, you’ll have direct impact on patient outcomes while enjoying the autonomy of a remote career. We invest in our people—offering mentorship, clear career pathways, and a culture that celebrates collaboration and innovation.

How to Stand Out

When applying, highlight specific examples of how you improved patient satisfaction, reduced appointment no‑shows, or streamlined insurance verification processes. Demonstrate your comfort with digital tools (e.g., video conferencing, patient portals) and your ability to multitask in a fast‑paced virtual environment.

Next Steps

If you’re ready to make a meaningful difference from anywhere in the U.S., explore this opportunity further. Prepare a resume that showcases relevant experience, a concise cover letter that tells us why remote patient coordination excites you, and any certifications you hold. We’ll review applications on a rolling basis and contact qualified candidates for a virtual interview.

Equal Opportunity Employer

We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.

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