Supervisor, Customer Service – Austin 311
City of Austin — US
Full-Time
May 30, 2026
$62,280 - $77,850/year
Apply Now →
About This Position
About This Position The Customer Service Supervisor in the Austin 3-1-1 Call Center plays a critical role in supporting seamless operation of the 24×7 city-wide contact center which serves numerous City of Austin (COA) departments and over 47 divisions. The AE Customer Service Supervisor is responsible for a range of activities from Call Center Operations, process and procedure communication, after action review with root cause analysis, supporting crisis calls and incident command, and end to …
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Job Details
Company
City of Austin
City of Austin
Location
US
US
Type
Full-Time
Full-Time
Salary
$62,280 - $77,850/year
$62,280 - $77,850/year
Posted
30/05/2026
Quick Apply
30/05/2026
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