Tier 2- Telecom / Voice Analyst (Cisco Call Manager / Teams Phone)

Immediate long term contract opportunity for Telecom / Voice Analyst with direct client in Arlington, VA. Trigyn’s direct govt. client has an urgent long-term contract opportunity for a Tier 2 Voice Analyst in Arlington, VA (Remote/Hybrid). NOTE: This position is primarily REMOTE, however onsite work will be occasionally required. Description: This position will be responsible for Tier 2 operational support, including triage, escalations and projects. This role is a part of the voice services p…