Assistant General Manager in Chicago: Your Stepping Stone to GM Leadership

Take command of a vibrant downtown Chicago restaurant’s operations and people. This Assistant General Manager role is not a support position—it is the primary training ground for our next General Manager. You will run the floor, manage the budget, and mentor the team with significant autonomy, directly impacting our guests’ experience and our bottom line.

About the Role: Lead, Learn, and Own It

We are searching for a driven, operations-focused leader to champion our Chicago flagship location. You will be the right hand to the General Manager, but the left hand will be fully engaged in daily execution. This is a hands-on role where you will be the leader on the floor during peak services, responsible for everything from seamless service flow to immediate problem resolution. You will transition from supervising shifts to owning the operational calendar, budgeting for your department, and implementing systems that drive efficiency and profit.

Your Core Responsibilities:

• Operational Command: Directly manage all front-of-house and back-of-house operations during assigned shifts, ensuring flawless execution of service standards, safety protocols, and sanitation.
• Financial Acumen: Assist in managing the P&L for the location. Control labor costs, food & beverage costs, and supplies. Conduct daily cash reconciliations and weekly inventory counts with precision.
• Team Leadership & Development: Lead pre-shift meetings, coach servers and kitchen staff in real-time, and conduct formal performance reviews. You will identify, onboard, and train new talent, building a bench of future leaders.
• Guest Experience Architect: Resolve complex guest issues personally and promptly. Use guest feedback and sales data to recommend menu or service improvements to enhance satisfaction and repeat business.
• Inventory & Supply Chain: Oversee ordering, receiving, and storage of all inventory. Implement systems to minimize waste and ensure optimal stock levels.

What You Bring: The AGM Profile

We need a natural leader with a sharp mind for business and a passion for hospitality. You are not afraid to jump on the expo line during a rush or mentor a host on upselling techniques.

Required Qualifications:

• 3-5 years of progressive restaurant management experience, with at least 2 years in a supervisory or assistant manager role.
• Demonstrated experience with budgeting, P&L management, and inventory control.
• Proven ability to lead a diverse team of 30+ employees in a high-volume, fast-paced environment (150+ covers).
• Strong knowledge of restaurant POS systems (like Toast or Upserve) and Microsoft Office Suite.
• ServSafe Manager Certification or equivalent is mandatory.
• Availability to work flexible hours, including evenings, weekends, and holidays.

The Compensation & Benefits Package

Your investment in us is matched by our investment in you. We offer a comprehensive package designed for serious professionals.

Salary & Incentives:

• Base Salary: $58,000 – $72,000 USD/year, commensurate with experience.
• Performance Bonus: Quarterly bonuses tied to location profitability and guest satisfaction scores.
• Profit-Sharing Potential: Eligibility for an annual discretionary bonus based on company performance.

Full Benefits Suite:

• Comprehensive health, dental, and vision insurance after 60 days.
• 401(k) plan with company match.
• Generous Paid Time Off (PTO) that increases with tenure.
• 100% employer-paid life and disability insurance.
• Employee meal allowance during shifts.
• Substantial discounts on all food and beverage purchases.

Why Grow With Us?

This is more than a job; it’s a career accelerator. Our company is built on promoting from within. The Assistant General Manager is the definitive pipeline to our General Manager positions. You will receive:

• Structured Mentorship: Direct coaching from an experienced General Manager and regional leadership.
• Path to Promotion: A clear, documented 12-24 month track to a GM role with increased salary and equity potential.
• Continuous Training: Access to industry-leading leadership development programs and conferences.
• Impact & Recognition: Your successes are celebrated. We have a culture of internal recognition and external awards for our teams.

If you are ready to move from managing a shift to owning an operation, and you thrive in an environment where your ideas directly shape the business, we want to hear your story. This is your opportunity to build a legacy in Chicago’s competitive restaurant scene.