Customer Service & Service Desk Support

SMAART Recruitment is partnering with an established Australian telecommunications provider to recruit a Customer Service & Service Desk Support for their Melbourne team. This is a varied, hands-on role supporting enterprise and government customers with mobile orders, service requests and day-to-day telecommunications needs. The role Process mobile orders, activations, SIM replacements and service changes Respond to customer requests through Salesforce, email and telephone Coordinate mobile pr…