Senior Contact Centre Transformation Engineer

Peoplebank seeks a skilled Contact Centre Engineer for a hands-on, end-to-end upgrade project in a large enterprise. The role focuses on planning, design, testing and deployment of platform enhancements, with collaboration across infrastructure, network and operations teams. Based in Sydney (3 days onsite / 2 days remote) on a 12-month contract with extensions, the position offers a dynamic, high-impact environment and opportunities to lead complex migrations and optimisations for critical J-18…