Mgr, Professional Services

Duties & Responsibilities Lead and oversee the work of consulting teams to ensure successful project execution. Ensure best practices are applied in shaping the vision, strategy, and implementation of Epicor’s professional services. Evaluate the profitability and risks of each engagement, recommending solutions that meet client needs while maximizing profitability and minimizing project risks. Track and communicate key business metrics, including utilization, revenue generation, client responsi…