Health IT Specialist in Austin: Bridging Healthcare & Technology

Play a pivotal role in ensuring the reliability and security of the digital tools that save lives. As a Health IT Specialist at Commutable Solutions, you will be the technical backbone supporting our clinical staff, directly impacting patient outcomes and operational efficiency in a fast-paced healthcare environment.

About the Role

You will serve as a key technical liaison between our IT department and clinical teams. Your primary mission is to maintain, troubleshoot, and enhance the health information systems that our doctors, nurses, and administrators rely on every day. This isn’t just a desk-side support job; it’s a strategic position where your technical expertise in Electronic Health Records (EHR), medical devices, and data integrity protocols will streamline workflows and safeguard sensitive patient information. You will work on-site at our Austin headquarters, embedded within the healthcare ecosystem to understand real-world challenges and implement effective technology solutions.

Key Responsibilities

• EHR System Management: Provide second-level support, configuration, and optimization for our Epic EHR platform, including user management, template building, and report generation.
• Clinical Systems Integration: Ensure seamless interoperability between the EHR, laboratory information systems (LIS), radiology systems (RIS/PACS), and pharmacy systems.
• Health Information Security: Enforce HIPAA and HITECH compliance through access controls, audit log reviews, and security patching for all clinical applications.
• Workflow Analysis & Training: Collaborate with nursing and physician leaders to analyze clinical workflows, identify technology gaps, and develop targeted end-user training materials.
• Project Support: Participate in the rollout of new health IT initiatives, such as telehealth platform expansion or mobile health (mHealth) application integration, from planning through post-launch support.
• Data Quality & Governance: Assist in data validation and cleaning efforts to ensure accurate clinical documentation for quality reporting and research.

What You Bring (Requirements)

We are looking for a hybrid professional who understands both technology and healthcare operations. The ideal candidate is a certified, analytical thinker with a patient-first mindset.

Required Qualifications

• Bachelor’s degree in Health Informatics, Computer Science, Information Systems, or a related field.
• 2+ years of hands-on experience in a clinical IT, EHR support, or health systems analyst role.
• Proven, practical experience with major EHR platforms (Epic, Cerner, Allscripts, or Meditech). Epic certification is a significant advantage.
• Strong understanding of healthcare data standards (HL7, FHIR, CCD) and medical terminology.
• In-depth knowledge of HIPAA security rules and their technical implementation.
• Excellent problem-solving skills with the ability to diagnose complex, multi-system issues under pressure.

Preferred Skills

• Experience with SQL for querying clinical databases.
• Familiarity with ITIL or other IT service management frameworks.
• Project management experience, preferably with Agile/Scrum methodologies in a healthcare context.
• Outstanding communication skills to translate technical jargon for clinical stakeholders.
• A current CompTIA Security+ or CISSP certification is a plus.

Compensation & Benefits

We believe in compensating our technical talent competitively and holistically. Your total rewards package reflects your expertise and our commitment to your well-being.

Salary Range

For this mid-level specialist role in the Austin metro area, the base salary range is $75,000 – $95,000 USD annually, commensurate with experience and specific EHR certifications. Final offers are determined within this range based on the candidate’s skills, relevant certifications, and internal equity.

Comprehensive Benefits Package

• Health & Wellness: 100% employer-paid medical, dental, and vision insurance for employees; robust options for dependents.
• Financial Security: 401(k) match up to 5%, company-paid life insurance, and short/long-term disability.
• Time Off: Generous PTO accrual starting at 20 days, plus 10 paid holidays and 5 sick days.
• Professional Growth: Annual stipend of $3,000 for certifications, conferences, and continuing education.
• Work Environment: Modern, collaborative office in central Austin with hybrid flexibility (3 days in-office). We provide top-tier hardware and tools.
• Mission-Driven Culture: Work for a company whose primary goal is improving community health outcomes through smarter technology.

Why Join Commutable Solutions?

We are a growing health tech consultancy partnered with leading hospital systems and clinics across Texas. Unlike large, impersonal corporations, we offer a lean, agile team where your contributions are immediately visible. You will solve unique, high-impact problems without the bureaucracy, directly seeing how your work improves clinician satisfaction and patient safety. If you are tired of generic IT roles and want to apply your skills where they matter most—at the point of care—this is your opportunity. Join us to build the future of connected, intelligent healthcare in Texas.