Lead Reservationist

Transdev in Portland, OR is hiring a Lead Reservationist to serve as a working lead for TriMet LIFT Reservations, performing Reservationist duties while providing on-shift leadership and escalation support. Working closely with the Call Center Manager and Supervisors, this role helps ensure service goals are met, procedures are followed, and updates are clearly communicated by remaining actively engaged in call handling, trip booking, and managing customer interactions alongside staff. The Lead…