Remote IT Manager | Remote Job for Residents of the United States | Lead Our Global Cloud Infrastructure

We are seeking a strategic IT Manager to architect, secure, and scale our remote-first technology environment. This high-impact role offers you the autonomy to own the global IT roadmap, manage a distributed team, and implement zero-trust security across a rapidly scaling organization. If you thrive on automating workflows and enabling seamless collaboration for a remote workforce, this is your opportunity to drive tangible business impact.

About the Opportunity

This is more than just a systems management role—it is a strategic leadership position within a fully distributed company. We have built our organization on the principle that talent is everywhere, and our technology infrastructure must reflect that agility. As our IT Manager, you will be responsible for building and executing the technology roadmap, managing a budget of $500k+, and mentoring a growing team of IT engineers.

We are looking for a proactive problem-solver who can transition us from “good” to “great” in terms of scalability, security, and employee experience. You will report directly to the CTO and have a seat at the table for key business decisions.

Key Responsibilities

Strategic IT Leadership

• Develop and implement the long-term technology strategy aligned with company growth goals.
• Own the IT budget, negotiate vendor contracts, and optimize SaaS spend.
• Establish KPIs for system uptime, incident response, and employee satisfaction.

Remote Infrastructure & Security

• Oversee the full SaaS stack: Google Workspace, Slack, Zoom, Jira, and Notion.
• Manage MDM solutions (Jamf, Kandji, Intune) for a fleet of 200+ devices.
• Implement and maintain Zero Trust security models, endpoint protection, and VPN infrastructure.
• Lead SOC 2 Type II compliance efforts and data privacy initiatives.

Team & Culture

• Mentor a team of 3 IT support engineers, fostering a culture of documentation and automation.
• Create async-first onboarding workflows that delight new hires from day one.
• Serve as the primary escalation point for complex technical issues.

What We Are Looking For

Required Qualifications

• 5+ years of experience in IT management, with at least 2 years in a fully remote or hybrid environment.
• Deep expertise in cloud-based MDM and SaaS administration (Google Workspace, Slack, Okta, Jira).
• Strong understanding of networking concepts: DNS, TCP/IP, VPN, and SD-WAN.
• Proven experience managing a P&L or technology budget.
• Excellent communication skills—able to explain complex technical issues to non-technical stakeholders.
• A self-starter mentality with a passion for automating repetitive tasks.

Preferred Qualifications (Bonus Points)

• Experience with scripting languages: Python, Bash, or PowerShell.
• Previous experience at a remote-first or distributed company (50+ employees).
• Industry certifications: CISSP, ITIL, PMP, or AWS Solutions Architect.
• Familiarity with compliance frameworks (SOC 2, ISO 27001, GDPR).

Compensation & Benefits

Salary Range: $95,000 – $130,000 USD/year (commensurate with experience).

• 100% Remote Work: Work from anywhere in the United States. No mandatory office days.
• Unlimited PTO: We genuinely encourage you to disconnect and recharge.
• Home Office Stipend: Get the gear you need to do your best work.
• Comprehensive Coverage: Health, Dental, and Vision insurance—100% paid for you and your dependents.
• Learning & Development: $5,000 annual budget for courses, conferences, or coaching.
• Equity: Stock options so you share in the company’s success.

Your Day-to-Day

• Morning: Review security alerts and helpdesk tickets async via Loom or Slack.
• Midday: Strategic vendor negotiation or cloud cost optimization project.
• Afternoon: Cross-functional sync with HR/Talent on improving the remote onboarding workflow.
• Weekly: 1:1s with your direct reports, focusing on career growth and removing blockers.

Why This Role Is Different

This is not a “keep the lights on” IT job. You will have a direct hand in choosing the tools, shaping the security posture, and defining the employee experience for a company that values freedom and responsibility. Your work will directly enable hundreds of people to do their best work, from wherever they are. We value automation over manual effort, security theater is not tolerated, and your voice will be heard on every major tech decision.

Our Hiring Process

1. Application Review: We read every single application personally.
2. Hiring Manager Screen: A 30-minute video call to discuss your experience.
3. Technical Deep Dive: A 60-minute practical session on infrastructure and strategy.
4. Leadership Interview: A 45-minute conversation with our CTO.
5. Offer: If there’s mutual fit, we move quickly to get you onboarded.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Women, people of color, LGBTQ+ individuals, and members of other underrepresented groups are strongly encouraged to apply.