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Join our rapidly expanding tech company in Austin, Texas, as our Senior Manager of Operations. You'll lead a team dedicated to optimizing complex workflows, driving significant cost savings, and ensuring seamless execution across critical business functions. This is your chance to shape the operational backbone of a dynamic organization experiencing explosive growth. If you thrive on strategic challenges and leading high-performing teams to deliver exceptional results, we want to hear from you.
About the Role
As our Senior Manager of Operations, you will be the strategic leader responsible for designing, implementing, and continuously improving operational processes that directly impact our company's efficiency, scalability, and profitability. You'll oversee cross-functional teams, analyze performance metrics, identify bottlenecks, and champion solutions that drive measurable improvements. This role demands a visionary leader who can translate complex business needs into actionable operational strategies, ensuring our systems support our ambitious growth trajectory while maintaining the highest standards of quality and compliance.
Key Responsibilities
- Develop and execute comprehensive operational strategies aligned with company goals and market demands.
- Lead, mentor, and manage a team of operations professionals, fostering a culture of excellence, collaboration, and continuous improvement.
- Analyze operational data and performance metrics to identify inefficiencies and opportunities for optimization.
- Implement process improvements and new technologies to enhance productivity, reduce costs, and ensure scalability.
- Collaborate closely with Finance, Sales, Marketing, and Product teams to ensure seamless integration and support for their objectives.
- Ensure adherence to all relevant regulations, policies, and quality standards within the operational domain.
- Present operational insights and recommendations to senior leadership and executive teams.
Requirements
We seek a proven leader with substantial experience in complex operational environments. Your background should demonstrate a track record of delivering tangible results through strategic process management and team leadership.
Essential Qualifications
- Minimum of 8 years of progressive experience in operations management, with at least 3 years in a senior leadership role managing teams and processes.
- Proven experience leading large-scale process optimization initiatives resulting in quantifiable cost savings or efficiency gains.
- Strong analytical skills with the ability to leverage data for decision-making and strategic planning.
- Exceptional leadership, communication, and interpersonal skills to effectively manage diverse teams and stakeholders.
- Experience with operational frameworks (e.g., Lean, Six Sigma) and project management methodologies (e.g., Agile, Waterfall).
- Bachelor's degree in Business Administration, Operations Management, or a related field; an MBA is a plus.
Benefits
We believe in investing in our people. Our comprehensive benefits package is designed to support your well-being and future:
- Competitive base salary: $120,000 – $180,000 annually
- Performance bonus potential
- Comprehensive health, dental, and vision insurance
- Generous retirement savings plan with company match
- Unlimited PTO policy
- Flexible spending accounts (FSA) and health savings accounts (HSA)
- Professional development stipend
- Annual wellness stipend
- Collaborative and supportive company culture
This is more than just a job; it's an opportunity to be at the forefront of operational excellence within a company poised for significant market leadership. If you possess the drive, expertise, and vision to elevate our operations, apply today and become a key architect of our future success.