Wisconsin-Based Datacenter Technician: Drive Critical Infrastructure Solutions

Join a leading Wisconsin technology provider at the forefront of powering the digital world. As a Datacenter Technician, you'll be instrumental in maintaining the robust, secure, and efficient infrastructure that underpins our client's operations. This is your chance to work hands-on with cutting-edge technology in a dynamic, collaborative environment, ensuring seamless performance and minimal downtime for mission-critical systems.

About the Role

In this pivotal position, you'll be responsible for the day-to-day technical operations within our state-of-the-art Wisconsin data center. Your expertise will directly impact the reliability and performance of the infrastructure supporting our clients' essential services. This role demands precision, proactive problem-solving, and a deep understanding of both hardware and software environments within a controlled facility setting.

Key Responsibilities

• Perform routine maintenance, upgrades, and troubleshooting on servers, storage arrays, networking equipment, and power/cooling systems within the data center environment.
• Execute physical and virtual server deployments, migrations, and configuration changes following established procedures and change management protocols.
• Monitor system performance and health using industry-standard tools, identifying potential issues before they impact service availability.
• Respond promptly to service requests and hardware failures, diagnosing root causes and implementing effective solutions.
• Maintain meticulous records of all hardware inventory, maintenance activities, and configuration changes within the CMDB (Configuration Management Database).
• Collaborate effectively with network engineers, system administrators, and other technical staff to ensure seamless infrastructure integration and support.

Requirements

We seek a candidate with a strong technical foundation and a genuine passion for data center operations. The ideal candidate will possess a blend of practical experience and relevant qualifications.

• Experience: Minimum 2 years of hands-on experience in a data center, server room, or network operations center (NOC) environment, demonstrating proficiency with common server platforms (e.g., VMware, Hyper-V), storage systems, and networking hardware (routers, switches, firewalls).
• Technical Knowledge: Proven ability to work with server hardware (HP, Dell, Lenovo), storage arrays (EMC, NetApp, Dell PowerVault), and network equipment. Experience with virtualization technologies is highly valued.
• Certifications: A+ and Network+ certifications are preferred. VMware VCP, MCSE, or similar data center-focused certifications are a significant plus.
• Soft Skills: Excellent communication and interpersonal skills, strong attention to detail, ability to work effectively both independently and within a team, and a commitment to safety protocols.
• Physical Requirements: Ability to lift and move equipment weighing up to 50 lbs, work comfortably in a controlled temperature environment, and perform tasks requiring standing, walking, and bending.

Benefits

We recognize the dedication and expertise of our Datacenter Technicians and offer a comprehensive package designed to support your well-being and professional growth:

• Competitive hourly wage ($XX – $XX) based on experience and qualifications.
• Comprehensive health, dental, and vision insurance options.
• Generous paid time off (PTO) including vacation, sick leave, and company holidays.
• 401(k) retirement plan with company match.
• Professional development opportunities and tuition reimbursement for relevant certifications.
• Employee assistance program (EAP) and wellness resources.
• Collaborative team culture with opportunities for advancement.

Growth and Development

We are invested in your career trajectory. This role provides a clear pathway for advancement into senior technician positions, lead roles, or specialized areas like cloud operations, network engineering, or infrastructure architecture within our expanding Wisconsin operations.

Ready to Power the Future?

If you possess the technical skills, drive, and commitment to excellence required to excel in a high-stakes data center environment, we want to hear from you. Submit your resume and cover letter detailing your relevant experience and passion for infrastructure technology to [Application Link]. Join us in Wisconsin and be part of a team that keeps the digital world running smoothly.