Customer Support Engineer

To own the front line technical support experience and deliver service excellence to our global customers and partners across Natterbox’s SaaS products. As the primary technical interface into Natterbox Support, this role drives rapid first-contact resolution and high-quality troubleshooting across our Voice and AI-powered contact centre environment This is an active, customer-first role: the Support Engineer takes end-to-end ownership of customer and partner inquiries, elevates trust across ou…