Lead, GM Energy CX Transformation – Care Operations

Job Description TheGM Energy Customer Experience (CX) Transformationteam serves as the center of expertise and champion of the end-to-end GM Energy customer journey. We connectvoice of the customer, operational performance, and experience designto deliver consistent, frictionless experience across products, channels, and partners. TheLead, GM Energy CX Transformation – Care Operationsis responsible fortransforming and continuously improving GM Energy Care operationsin service of the broader CX …