Associate Vice President, Conversational Channels
Humana — Montpelier, Washington County
Full-Time
Sep 21, 2026
From $2,788/week
Apply Now →
About This Position
Become a part of our caring community Associate Vice President, Conversational Channels Position Summary The Associate Vice President, Conversational Channels is a senior enterprise leader responsible for the experience across both sides of the member phone interaction-from intent identification, authentication, and routing to the tools, context, and workflows that enable advocates to resolve member needs. The portfolio includes IVR, queuing and routing, AI-enabled customer engagement, Intellig…
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Job Details
Company
Humana
Humana
Location
Montpelier, Washington County
Montpelier, Washington County
Type
Full-Time
Full-Time
Salary
From $2,788/week
From $2,788/week
Posted
21/09/2026
Quick Apply
21/09/2026
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