Technical Support Analyst

Salary: £27,000 – 31,000 per year Requirements: Previous experience in an IT support or helpdesk role with hands-on experience using a ticketing system to log, update, and manage support requests in line with SLA requirements. Understanding of Microsoft environments, including: Microsoft Server Operating Systems, Windows 11, and Microsoft 365. Technically minded with strong troubleshooting and problem-solving skills. Excellent communication skills — able to interpret and explain technical and n…