IT Service Desk Analyst

Salary: £27,000 – 28,000 per year Requirements: Degree or diploma in IT, Computer Science, or related field (preferred) Relevant certifications (e.g., CompTIA A, ITIL Foundation) are a plus Strong problem-solving skills with a customer-focused mindset Experience troubleshooting hardware and software issues Familiarity with Windows operating systems and Microsoft 365 Ability to manage and prioritize multiple support tickets Excellent communication skills, both verbal and written Must be able to …