Field Claims Investigator

Phoenix Loss Control is hiring a Field Claims Investigator in Lincoln, Logan County, US. This hybrid contract role combines remote work with on‑site field investigations, offering $22/hr plus mileage reimbursement.

Key Responsibilities

• Investigate third‑party damage to cable, telecom, and utility infrastructure.
• Document findings, gather evidence, and prepare detailed reports for claim submission.
• Coordinate with clients, contractors, and regulatory bodies to facilitate timely claim resolution.
• Perform site visits, measurements, and photographic documentation of damage.
• Support damage prevention initiatives by identifying root causes and recommending corrective actions.

Requirements

• High school diploma or GED; associate or bachelor’s degree in engineering, construction management, or related field preferred.
• Prior experience in field investigations, claims handling, or utility infrastructure work.
• Strong analytical, written, and verbal communication skills.
• Valid driver’s license, clean driving record, and ability to travel extensively (50% field work).
• Proficiency with GPS, mileage tracking, and basic office software (Microsoft Office, PDF editors).

Compensation & Benefits

Hourly rate: $22/hr plus $0.50 per mile traveled for field assignments. Contract position with flexible hybrid schedule (50% remote, 50% field).

How to Apply

Submit your resume and a brief cover letter outlining relevant experience to careers@phoenixlosscontrol.com. Candidates selected for interview will be contacted within 5 business days.

Frequently Asked Questions

What type of work does a Field Claims Investigator do?

They investigate and document third‑party damage to telecom and utility infrastructure, gather evidence, and prepare reports to recover costs for clients.

Is this position remote or on‑site?

It is a hybrid role: 50% remote work and 50% fieldwork requiring travel to damage sites.

What compensation is offered?

The contract pays $22 per hour plus $0.50 per mile for field travel.