Claims Field Technical Specialist, Property

Northbridge Financial Corporation is hiring a Claims Field Technical Specialist, Property to work remotely from Toronto, Ontario. In this role you will conduct on‑site investigations, evaluate complex commercial property claims and negotiate settlements while delivering exceptional customer service.

Key Responsibilities

• Perform on‑site inspections and field investigations of commercial property losses.
• Document findings, prepare detailed reports, and assess claim values.
• Negotiate settlements with claimants, contractors, and legal representatives.
• Collaborate with internal claims adjusters, underwriting, and risk teams.
• Maintain accurate records in the company’s claims management system.
• Provide expert guidance to customers, ensuring a positive experience throughout the claim process.

Qualifications & Skills

• Minimum 3 years experience in property claims investigation or a related field.
• Strong knowledge of commercial building construction, materials, and insurance policies.
• Excellent analytical, negotiation and written communication skills.
• Proficiency with claims software and Microsoft Office suite.
• Valid driver’s license and ability to travel within Ontario for field work.
• Self‑motivated, detail‑oriented and able to work independently from a home office.

Why Join Northbridge?

• Competitive benefits package and flexible remote work arrangement.
• Opportunity to work with a supportive, high‑performing team.
• Professional development and career advancement pathways.

Frequently Asked Questions

What type of work environment does the Claims Field Technical Specialist role offer?

The position is remote, allowing you to work from a home office in Toronto while traveling to claim sites as needed.

What experience is required for this role?

At least three years of experience in property claims investigation, construction knowledge, and strong negotiation skills.

Will I need to travel for this job?

Yes, you must have a valid driver’s license and be able to travel within Ontario to conduct on‑site investigations.