CCaaS Production Support Engineer
Lorven Technologies, Inc. — US
Remote Full-Time
Aug 13, 2026
From $1,818/week
Apply Now →
About This Position
Position: CCaaS Production Support Engineer Location: Remote Job Description: Provide advanced production support for CCaaS platforms and integrated contact center solutions. Troubleshoot and resolve complex incidents, service disruptions, and customer-reported issues. Lead major incident management, root cause analysis (RCA), and recovery activities. Monitor system performance, platform health, and operational alerts using tools like Splunk, CloudWatch, Dynatrace, Datadog, Grafana, and Zabbix.…
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The estimated compensation for this role is From $1,818/week.
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Job Details
Company
Lorven Technologies, Inc.
Lorven Technologies, Inc.
Location
US
US
Type
Full-Time
Full-Time
Salary
From $1,818/week
From $1,818/week
Posted
13/08/2026
Quick Apply
13/08/2026
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