Remote Care Coordinator for Florida Residents – Competitive Salary & Flexible Schedule

Join a dynamic healthcare team where your knack for connecting patients with the right resources can thrive from any corner of Florida. As a Remote Care Coordinator, you’ll blend compassion with coordination, ensuring seamless care journeys while enjoying the freedom of a fully remote work environment.

About the Role

At Harmony Health Services, we’re redefining patient‑centered care through innovative remote coordination. You’ll act as the pivotal link between patients, providers, and community resources, streamlining appointments, managing personalized care plans, and advocating for holistic health outcomes. This position is tailored for individuals who excel in virtual engagement and thrive in fast‑paced, results‑driven settings. Our mission is to make high‑quality, coordinated care accessible to every Floridian, regardless of geography, by leveraging technology, empathy, and a deep understanding of local health ecosystems.

Key Responsibilities

• Conduct comprehensive assessments to identify patient needs, preferences, and social determinants of health.
• Design, implement, and continuously refine individualized care plans that align with clinical goals and patient aspirations.
• Coordinate appointments, referrals, and follow‑up sessions across multiple telehealth platforms and community partners.
• Educate patients on insurance benefits, preventive care programs, and available support services.
• Maintain meticulous electronic records, ensuring full compliance with HIPAA and organizational privacy standards.
• Collaborate with multidisciplinary teams—including physicians, nurses, social workers, and community outreach specialists—to monitor progress and adjust strategies in real time.
• Provide crisis intervention and timely escalation when patients exhibit signs of acute stress or health deterioration.

Requirements

We seek a dedicated professional who brings both empathy and expertise to the role. The ideal candidate will possess a solid foundation in healthcare coordination and demonstrate a proven ability to thrive in a virtual environment.

• Associate’s or Bachelor’s degree in Healthcare Administration, Social Work, Nursing, or a related field.
• Minimum of two years of experience in care coordination, case management, or a closely related function within a healthcare setting.
• Proficiency with telehealth platforms (e.g., Zoom for Healthcare, Doxy.me), CRM systems, and electronic health record (EHR) software such as Epic or Cerner.
• Exceptional written and verbal communication skills, with a track record of building trust and rapport remotely.
• Strong organizational abilities, attention to detail, and the capacity to manage multiple priorities simultaneously.
• Self‑motivation and disciplined work habits to maintain productivity without direct supervision.

Preferred Qualifications

While not mandatory, the following assets will set you apart and enhance your impact within our team.

• Certification as a Certified Care Manager (CCM), Certified Case Manager (CCM), or similar credential.
• Experience working with diverse populations across Florida’s unique healthcare landscape, including rural and underserved communities.
• Fluency in Spanish or other community‑relevant languages to better serve a broader patient base.
• Familiarity with value‑based care models and quality improvement initiatives.
• Demonstrated success in leveraging data analytics to drive patient outcomes and operational efficiencies.

Benefits

We believe in rewarding our team members with a comprehensive benefits package that supports work‑life balance, professional growth, and overall well‑being.

• Competitive salary ranging from $45,000 to $65,000 USD per year, based on experience, education, and certifications.
• Fully remote work model with flexible scheduling that accommodates personal commitments and peak patient needs.
• Comprehensive health, dental, and vision insurance plans with low employee contributions.
• 401(k) plan featuring employer matching contributions to help you build a secure financial future.
• Generous paid time off, including vacation, sick leave, and holidays, plus additional wellness days.
• Ongoing training, mentorship, and tuition reimbursement for continued education and professional development.
• Employee assistance program offering counseling, financial advice, and lifestyle resources.
• Recognition programs that celebrate achievements, innovation, and teamwork.

Why Join Harmony Health Services?

Our organization is built on a foundation of compassion, innovation, and community impact. By joining us, you’ll be part of a forward‑thinking team that values every voice and encourages collaborative problem‑solving. You’ll enjoy the autonomy of a fully remote role while making a tangible difference in the lives of patients across Florida. Our culture promotes continuous learning, celebrates diversity, and empowers employees to shape the future of coordinated care.

How to Apply

Ready to transform patient care from the comfort of your home? Submit your resume and a brief cover letter highlighting your most relevant care coordination achievements to careers@harmonyhealthservices.com. Our recruiting team will review applications on a rolling basis and reach out to qualified candidates for virtual interviews.