Team Lead

Planet Fitness – PF Baseline Fitness is hiring a Team Lead in Denham Springs, Livingston Parish, US. This full‑time supervisory role supports gym operations and ensures an excellent member experience.

Key Responsibilities

• Assist the Club Manager in overseeing daily gym operations and maintaining high standards of cleanliness and safety.
• Train, mentor, and develop front‑desk and fitness staff, fostering a customer‑focused culture.
• Handle member service inquiries, resolve complaints, and ensure every interaction reflects the Planet Fitness brand.
• Perform front‑desk duties such as answering phones, checking members in, and managing membership sales.
• Monitor attendance logs, schedule staff shifts, and track performance metrics.
• Support promotional events, membership drives, and community outreach initiatives.

Required Qualifications

• High school diploma or GED; additional education or certifications in fitness management preferred.
• 2+ years of experience in a gym or retail environment, with at least 1 year in a supervisory role.
• Strong communication and interpersonal skills; ability to handle multiple tasks in a fast‑paced setting.
• Proficiency with basic computer software and point‑of‑sale systems.
• Commitment to delivering a friendly, inclusive member experience.

What We Offer

• Competitive salary of $35,198 per year.
• Opportunities for career growth within the Planet Fitness network.
• Comprehensive training and ongoing professional development.
• Employee discounts on memberships and fitness programs.

Frequently Asked Questions

What are the main duties of the Team Lead at Planet Fitness?

The Team Lead assists the Club Manager with daily operations, trains staff, handles member service issues, manages front‑desk tasks, and supports promotional activities.

What experience is required for this role?

At least two years of gym or retail experience, including one year in a supervisory position, plus strong communication skills.

What is the salary for the Team Lead position?

The annual salary is $35,198.