Wireless Escalations Software Engineer (Hybrid)

Cisco Systems is seeking a Wireless Escalations Software Engineer (Hybrid) to join its Cisco Spaces team in the United States. This role focuses on building and supporting advanced location‑based services that turn physical spaces into data‑driven assets.

Key Responsibilities

• Design, develop, and maintain scalable software components for wireless escalation handling within Cisco Spaces.
• Collaborate with cross‑functional teams to integrate location‑based analytics, real‑time monitoring, and asset tracking features.
• Lead root‑cause analysis for complex escalations, providing timely solutions and improvements.
• Write clean, testable code and contribute to continuous integration/continuous deployment pipelines.
• Mentor junior engineers and share best practices for cloud‑native development.

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering or related field (or equivalent experience).
• 5+ years of professional software engineering experience, preferably with networking or wireless technologies.
• Proficiency in Java, Python, or Go and experience with RESTful APIs.
• Strong knowledge of cloud platforms (AWS, Azure, or Google Cloud) and containerization (Docker, Kubernetes).
• Excellent problem‑solving skills and ability to manage high‑severity incidents.

Preferred Skills

• Experience with Cisco networking hardware or Cisco Spaces platform.
• Familiarity with big‑data processing tools (Kafka, Spark) and analytics pipelines.
• Certification such as CCNA, CCNP, or relevant cloud certifications.

Benefits & Compensation

Competitive salary range $146,700 – $247,000, hybrid work flexibility, comprehensive health benefits, 401(k) matching, paid time off, and professional development opportunities.

Application Deadline

Apply by 04/28/2026. The posting may close earlier if the position is filled.

Frequently Asked Questions

What does a Wireless Escalations Software Engineer do at Cisco?

They develop and support software that handles complex wireless escalation scenarios, ensuring real‑time location analytics and reliable network performance.

Is this position fully remote or hybrid?

The role is hybrid, allowing a mix of on‑site collaboration and remote work according to Cisco’s flexible work policy.

What is the salary range for this role?

The advertised salary range is $146,700 to $247,000, depending on experience and qualifications.