Part-Time Dispatcher

Job Summary

Mayflower Cruises & Tours is seeking a reliable Part-Time Dispatcher to join its transportation team in Lisle, DuPage County, IL. This role offers a fixed annual salary of $40,557.09 and involves coordinating travel itineraries for a national tour operation.

Key Responsibilities

• Monitor and schedule daily vehicle and driver assignments for cruise and tour routes.
• Communicate real‑time updates to drivers, tour guides, and customers regarding departures, arrivals, and any changes.
• Maintain accurate dispatch logs, mileage reports, and compliance documentation.
• Resolve logistical issues quickly, such as traffic delays, vehicle breakdowns, or last‑minute itinerary adjustments.
• Collaborate with the Transportation Manager to optimize fleet utilization and ensure safety standards.
• Provide exceptional customer service by answering inquiries and handling special requests.

Qualifications & Skills

• Prior experience in dispatch, logistics, or transportation coordination (preferably in tourism or hospitality).
• Strong verbal and written communication abilities.
• Excellent organizational and multitasking skills with a keen eye for detail.
• Proficiency with dispatch software, GPS tracking systems, and Microsoft Office Suite.
• Ability to work flexible hours, including occasional evenings or weekends, to meet tour schedules.
• Valid driver’s license and clean driving record preferred.

Why Join Mayflower Cruises & Tours?

• Be part of a nationally recognized tour company under the Scenic, USA brand.
• Work in a dynamic environment that celebrates travel and adventure.
• Competitive fixed salary of $40,557.09 per year.
• Opportunities for growth within the transportation department.

Frequently Asked Questions

What are the primary duties of the Part-Time Dispatcher?

The dispatcher coordinates vehicle and driver schedules, communicates real‑time updates, maintains logs, resolves logistical issues, and ensures smooth tour operations.

What experience is required for this role?

Prior experience in dispatch, logistics, or transportation coordination is preferred, along with strong communication and organizational skills.

What is the salary for this position?

The position offers a fixed annual salary of $40,557.09.