Sr. Account Manager Client Services, UMR Trust – Remote in IN or KY

UnitedHealth Group is seeking a Senior Account Manager, Client Services for its UMR Trust division. This remote role serves clients from Strathmoor Manor, Jefferson County, Kentucky, with the option to work from Indiana or Kentucky.

Key Responsibilities

• Manage a portfolio of high‑value client accounts, ensuring service excellence and contract compliance.
• Develop and execute strategic account plans to drive growth and client satisfaction.
• Collaborate with cross‑functional teams—including sales, operations, and finance—to resolve issues and deliver integrated solutions.
• Analyze performance metrics, prepare detailed reports, and present insights to senior leadership.
• Identify opportunities for upselling and cross‑selling UMR Trust services.
• Maintain up‑to‑date knowledge of healthcare regulations and industry trends.

Qualifications & Requirements

• Bachelor’s degree in Business, Healthcare Administration, or related field (preferred).
• 5+ years of experience in account management or client services within the health insurance or healthcare industry.
• Proven track record of managing complex accounts and achieving revenue targets.
• Strong communication, negotiation, and presentation skills.
• Ability to work independently in a remote setting while maintaining high levels of productivity.
• Proficiency with CRM tools and Microsoft Office Suite.

Compensation & Benefits

Annual salary: $90,705.46 (fixed). UnitedHealth Group offers comprehensive health benefits, retirement plans, paid time off, and professional development opportunities.

How to Apply

Submit your resume and cover letter through the UnitedHealth Group careers portal, referencing requisition number 2352920.

Frequently Asked Questions

What is the primary focus of the Senior Account Manager role?

The role centers on managing high‑value client accounts for UMR Trust, driving growth, ensuring service excellence, and coordinating with internal teams.

Is this position fully remote?

Yes, the role is remote and can be performed from any location within Indiana or Kentucky.

What experience is required for this job?

Candidates need at least 5 years of account management or client services experience in the healthcare or health insurance sector.