Behavioral Health Care Advocate – After Hours – Remote MO

UnitedHealth Group is hiring a Behavioral Health Care Advocate – After Hours to work remotely from Prathersville, Boone County, MO. This full‑time role offers a salary of $56,223.87 and premium pay for evenings, overnights, weekends and holidays.

Key Responsibilities

• Provide compassionate, telephone‑based support to members with behavioral health needs during after‑hours periods.
• Assess member concerns, triage urgent situations, and coordinate appropriate clinical or crisis interventions.
• Educate members on available pharmacy benefits, care resources, and self‑management strategies.
• Document interactions accurately in Optum’s electronic health record system.
• Collaborate with on‑call clinicians, case managers and external providers to ensure continuity of care.

Qualifications

• High school diploma or GED required; associate’s or bachelor’s degree in health‑related field preferred.
• Minimum 1‑2 years experience in behavioral health, member services, or call‑center environment.
• Strong verbal communication, active listening, and empathy skills.
• Ability to work flexible schedules including evenings, nights, weekends and holidays.
• Proficiency with Microsoft Office and familiarity with electronic health record platforms.
• Valid US work authorization; must reside in Missouri.

Benefits & Compensation

• Base salary: $56,223.87 per year.
• Premium pay for after‑hours shifts, overtime, weekends and holidays.
• Comprehensive medical, dental and vision plans.
• Retirement savings options with company match.
• Paid time off, holidays and employee assistance programs.
• Opportunities for professional development and internal mobility within UnitedHealth Group.

How to Apply

Submit your resume through the UnitedHealth Group careers portal and reference requisition number 2355700. Candidates selected for interview will be contacted directly.

Frequently Asked Questions

What hours will I be working as an After Hours Behavioral Health Care Advocate?

You will cover evenings, overnights, weekends and holidays, with premium pay for those shifts.

Do I need a specific degree to qualify for this position?

A high school diploma or GED is required; an associate’s or bachelor’s degree in a health‑related field is preferred but not mandatory.

Is this position truly remote?

Yes, you can work from any location within Missouri, and the role is listed as remote for Prathersville, Boone County.