Training Administrator II

Maximus is seeking a Training Administrator II to join its SOA Shared Services Training team. This fully remote role supports training operations for Maximus while being based in Wilmington, New Hanover County, US.

Key Responsibilities

• Maintain precise and up‑to‑date records of all training activities, including attendance, materials, outcomes, and participant feedback.
• Coordinate scheduling, room assignments, and virtual platform setup for instructor‑led and e‑learning sessions.
• Prepare and distribute training documentation, agendas, and post‑session reports.
• Track certification expirations and ensure compliance with internal and regulatory standards.
• Assist in the development and continuous improvement of training processes and SOPs.
• Provide timely support to trainers, learners, and stakeholders through email, phone, and internal ticketing systems.

Qualifications & Requirements

• High school diploma or equivalent; Associate’s degree or higher preferred.
• 2+ years of experience in training administration, HR operations, or related clerical support.
• Strong attention to detail with proven ability to manage large volumes of data accurately.
• Proficiency with LMS platforms, Microsoft Office (Excel, Word, PowerPoint) and database management.
• Excellent written and verbal communication skills.
• Self‑motivated, able to work independently in a remote environment while meeting deadlines.

Compensation & Benefits

Annual salary: $40,055.93. Maximus offers a competitive benefits package including health, dental, vision, 401(k) match, and paid time off.

Frequently Asked Questions

Is this position fully remote?

Yes, the Training Administrator II role is a remote opportunity, allowing you to work from anywhere within the United States.

What experience is required for this job?

At least two years of experience in training administration, HR operations, or a similar clerical role, along with strong attention to detail.

What is the salary for this position?

The annual salary for the Training Administrator II role is $40,055.93.