Remote Health IT Specialist – Texas – Join a Growing Healthcare Tech Team

We are seeking a skilled Health IT Specialist to support the deployment, maintenance, and optimization of electronic health record (EHR) systems and related clinical applications for a fast‑growing healthcare provider. This fully remote position offers the flexibility to work from anywhere in Texas while collaborating with clinicians, IT teams, and vendors to ensure seamless, secure health information exchange. If you are passionate about improving patient care through technology and thrive in a dynamic, mission‑driven environment, this role is for you.

About the Role

As a Health IT Specialist, you will be the bridge between clinical workflows and information technology. You will assist in the implementation of EHR modules, troubleshoot user issues, conduct system upgrades, and ensure compliance with HIPAA and other regulatory standards. Your day‑to‑day activities will involve configuring interfaces, generating reports, providing end‑user training, and collaborating with vendors to resolve technical challenges. This role is ideal for someone who enjoys problem‑solving, has a solid grasp of healthcare terminology, and wants to make a tangible impact on patient care quality.

Key Responsibilities

• Support the installation, configuration, and testing of EHR and ancillary systems (e.g., labs, radiology, billing).
• Provide Tier‑2 technical support to clinicians and staff, documenting incidents and resolutions in the ticketing system.
• Perform routine system maintenance, including patch management, backups, and performance monitoring.
• Assist with data migration, interface mapping, and validation to ensure accurate information exchange.
• Develop and deliver training materials and conduct workshops for end‑users on new features and best practices.
• Monitor system logs and alerts, proactively identifying potential issues before they affect operations.
• Ensure all activities adhere to HIPAA, HITECH, and organizational security policies.
• Collaborate with project managers, clinical analysts, and vendors to support project timelines and deliverables.

Requirements

Education & Experience

• Associate’s or Bachelor’s degree in Health Information Management, Computer Science, Information Technology, or a related field (or equivalent experience).
• Minimum 2 years of hands‑on experience with EHR platforms such as Epic, Cerner, Meditech, or similar clinical systems.
• Solid understanding of healthcare workflows, medical terminology, and regulatory requirements (HIPAA, Meaningful Use).

Technical Skills

• Proficiency with Windows/Linux operating systems, Active Directory, and basic networking concepts (TCP/IP, DNS, VPN).
• Experience with SQL querying, HL7 interfaces, and API integrations is a plus.
• Familiarity with ticketing systems (e.g., ServiceNow, JIRA Service Desk) and remote support tools.
• Strong troubleshooting abilities and the capacity to prioritize multiple tasks in a fast‑paced setting.

Soft Skills

• Excellent communication skills – able to translate technical concepts for non‑technical audiences.
• Customer‑service oriented mindset with a focus on empathy and patience.
• Ability to work independently while remaining a collaborative team player.
• Strong organizational skills and attention to detail.

Benefits

• Competitive salary range: $55,000 – $80,000 USD per year (based on experience and certifications).
• Fully remote work – live and work from anywhere in Texas.
• Comprehensive health, dental, and vision insurance plans.
• 401(k) with company match.
• Generous paid time off and company‑observed holidays.
• Continuing education stipend and support for certifications (e.g., CPHIMS, PMP, ITIL).
• Wellness program including mental health resources and fitness reimbursements.
• Opportunity to work on innovative projects that directly improve patient outcomes.

Why Join Us?

Our organization is dedicated to leveraging technology to enhance healthcare delivery. By joining our team, you will be part of a mission‑focused culture that values innovation, continuous learning, and work‑life balance. We invest in our employees’ growth and provide a supportive environment where your expertise will be recognized and rewarded.