IT Contract Manager

SYSCOM is hiring an IT Contract Manager in Towson, Baltimore County, US, offering a fixed annual salary of $85,212.82. Join a collaborative team that bridges IT, Procurement, and Legal to oversee technology contracts.

Key Responsibilities

• Administer end‑to‑end lifecycle of IT contracts, including cloud services, system support, and vendor‑provided technology.
• Coordinate with IT, Procurement, and Legal departments to ensure compliance with company policies and regulatory requirements.
• Negotiate terms, track deliverables, and manage renewals or amendments.
• Maintain accurate contract records in the contract management system and generate regular performance reports.
• Identify cost‑saving opportunities and support strategic sourcing initiatives.
• Provide guidance and training to internal stakeholders on contract best practices.

Required Qualifications

• Bachelor’s degree in Business, Information Technology, or related field (or equivalent experience).
• 3+ years of experience in contract administration, procurement, or IT vendor management.
• Strong understanding of technology services contracts, SaaS, cloud platforms, and IT outsourcing.
• Excellent negotiation, analytical, and communication skills.
• Proficiency with contract management software and Microsoft Office Suite.
• Ability to work cross‑functionally and manage multiple contracts simultaneously.

Preferred Skills

• Experience with legal review processes and regulatory compliance (e.g., GDPR, CCPA).
• Familiarity with ITIL or other IT service management frameworks.
• Certification such as Certified Professional Contracts Manager (CPCM) or similar.

Frequently Asked Questions

What type of contracts will I manage as an IT Contract Manager at SYSCOM?

You will oversee contracts for cloud solutions, system support, software licensing, and other vendor‑provided technology services.

Do I need a legal background for this position?

A legal degree is not required, but experience working closely with legal teams and understanding contract compliance is essential.

Is remote work possible for this role?

The position is based in Towson, Baltimore County, and requires on‑site collaboration with IT, Procurement, and Legal teams.