PC Tech

TEKsystems c/o Allegis Group — Gurnee, Lake County
Full-Time Apr 28, 2026
From $1,757/week
Apply Now →

About This Position

TEKsystems c/o Allegis Group is seeking a PC Tech to join their IT Warehouse and Deployment team in Gurnee, Lake County, US. The role focuses on desktop support, warehouse inventory handling and ticket resolution via ServiceNow.

Key Responsibilities

  • Provide first‑line desktop support for end‑users, troubleshooting hardware, software and peripheral issues.
  • Manage IT warehouse operations: receive, check‑in, inventory, and ship equipment and accessories.
  • Process and resolve assigned tickets in ServiceNow, ensuring timely closure and accurate documentation.
  • Assist with hardware fulfillment, device imaging, and deployment for new hires and relocations.
  • Follow AbbVie policies and procedures, maintaining compliance and data security.

Required Qualifications

  • Previous experience in a Service Desk, Desktop Support, Mobility, or Hardware Fulfillment role.
  • Strong knowledge of Windows operating systems, Microsoft Office suite, and common peripheral devices.
  • Familiarity with inventory management and shipping processes.
  • Excellent communication skills and a customer‑focused attitude.
  • Ability to work independently and prioritize multiple tickets.

Preferred Skills

  • Experience with ServiceNow ticketing platform.
  • Understanding of IT asset management best practices.
  • Basic networking knowledge (TCP/IP, Wi‑Fi, VPN).

Compensation

Annual salary: $91,343.76 (fixed). Benefits include health, dental, vision, 401(k) and paid time off.

Frequently Asked Questions

What type of tickets will I handle as a PC Tech?

You will resolve desktop support tickets, hardware fulfillment requests, and inventory-related issues using the ServiceNow platform.

Do I need prior experience with ServiceNow?

ServiceNow experience is preferred but not mandatory; the company will provide training for the ticketing system.

Is this role full‑time and on‑site?

Yes, it is a full‑time, on‑site position based in Gurnee, Lake County, US.

Frequently Asked Questions

How do I apply?

Click the Apply Now button to submit your application directly to the employer.

What is the salary?

The estimated compensation for this role is From $1,757/week.

Is this remote?

Check the job description for location requirements.

Ready to apply?

Take the next step in your career today

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Job Details

Company
TEKsystems c/o Allegis Group
Location
Gurnee, Lake County
Type
Full-Time
Salary
From $1,757/week
Posted
28/04/2026
Quick Apply

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