Senior Manager, Marketing Operations & Analytics

PagerDuty is seeking a Senior Manager, Marketing Operations & Analytics to lead data‑driven marketing initiatives in La Cienga, Santa Fe County, US. This senior role combines strategic planning, performance analytics, and team leadership to optimize the company’s digital operations marketing.

Key Responsibilities

• Define and execute the marketing operations roadmap, aligning with global growth objectives.
• Lead a cross‑functional team of analysts, marketers, and automation specialists.
• Design, implement, and maintain reporting frameworks and dashboards for campaign performance, ROI, and customer journey insights.
• Partner with product, sales, and finance to translate data into actionable marketing strategies.
• Oversee marketing technology stack (CRM, marketing automation, analytics tools) and ensure data integrity.
• Drive continuous improvement through A/B testing, attribution modeling, and predictive analytics.
• Manage the annual marketing operations budget and forecast resource needs.

Required Qualifications

• Bachelor’s degree in Marketing, Business Analytics, or a related field; MBA or advanced degree preferred.
• 8+ years of experience in marketing operations, analytics, or performance marketing, with at least 3 years in a managerial role.
• Proven expertise in data visualization tools (Tableau, Looker, PowerBI) and marketing platforms (Marketo, HubSpot, Salesforce).
• Strong analytical mindset with ability to translate complex data into clear business recommendations.
• Excellent communication and stakeholder management skills.
• Experience in SaaS or technology‑focused companies is a plus.

What We Offer

• Competitive salary: $222,857 annually.
• Comprehensive health, dental and vision benefits.
• Generous equity package and performance bonuses.
• Flexible remote‑work policy and modern office space in La Cienga.
• Professional development and continuous learning opportunities.

Frequently Asked Questions

What does the Senior Manager, Marketing Operations & Analytics role involve?

You will lead the strategy, execution, and analysis of marketing programs, manage a team of analysts and marketers, and drive data‑focused decisions to improve performance.

What experience is required for this position?

At least 8 years in marketing operations or analytics, with 3+ years in a leadership role, strong proficiency in analytics tools, and a background in SaaS or tech.

What is the compensation for this role?

The position offers a fixed annual salary of $222,857, plus equity, bonuses, and a full benefits package.