Senior Manager, Marketing Operations & Analytics

Job Summary

PagerDuty is seeking a Senior Manager, Marketing Operations & Analytics to lead data‑driven marketing initiatives in Helena, Lewis and Clark County, US. This role oversees the strategy, execution, and measurement of marketing programs while managing a high‑performing team.

Key Responsibilities

• Develop and implement end‑to‑end marketing operations processes, ensuring efficiency and scalability.
• Lead the analytics function to provide actionable insights that optimize campaign performance and ROI.
• Partner with product, sales, and customer success teams to align marketing initiatives with business objectives.
• Manage a team of marketing analysts and operations specialists, fostering professional growth and a data‑centric culture.
• Oversee technology stack (e.g., CRM, marketing automation, BI tools) and drive continuous improvement.
• Design and maintain dashboards and reporting frameworks for executive leadership.
• Ensure compliance with data privacy regulations and internal governance standards.

Qualifications

• Bachelor’s degree in Marketing, Business, Data Analytics or related field; MBA preferred.
• 8+ years of experience in marketing operations, analytics, or related roles, with at least 3 years in a managerial capacity.
• Proven track record of leading cross‑functional teams and delivering measurable marketing outcomes.
• Expertise with CRM (Salesforce), marketing automation (Marketo, HubSpot), and BI platforms (Tableau, Looker, Power BI).
• Strong analytical skills, comfortable working with large data sets and statistical modeling.
• Excellent communication and stakeholder management abilities.

Compensation

Base salary: $165,348.39 per year.

Why Join PagerDuty?

Join a market‑leading digital operations company trusted by over 13,000 organizations, including 60 Fortune 100 firms. You’ll shape the future of marketing analytics in a fast‑growing, innovative environment.

Frequently Asked Questions

What does a Senior Manager, Marketing Operations & Analytics do at PagerDuty?

They lead the design, execution, and measurement of marketing programs, manage analytics, and oversee a team to drive data‑focused marketing performance.

What qualifications are required for this role?

At least 8 years of marketing operations or analytics experience, 3+ years in a leadership role, strong knowledge of CRM and BI tools, and a relevant bachelor’s degree.

Where is this position located?

The role is based in Helena, Lewis and Clark County, United States.