Tier 2 IT Service Desk Representative

Description: On-site 4-5 days/week in Washington, DC Our client seeks a Tier 2 IT Service Desk Representative to support the U.S. House of Representatives under H-TAP. The role serves as an escalation point for complex issues, delivers white-glove support to executive stakeholders, and performs onsite equipment deployment, endpoint management, and resolution of advanced technical issues across Microsoft and Apple environments. This is a contract to hire opportunity. Applicants must be willing a…