Tier 1 IT Service Desk Representative

Description: Hybrid in Washington, DC Our client is seeking a customer-focused Tier 1 IT Service Desk Representative to support the U.S. House of Representatives under the House Technology Alliance Program. The role serves as the first point of contact for end users and provides technical assistance in a fast-paced enterprise Service Desk environment supporting House offices on Capitol Hill and nationwide. The position supports Windows and Mac environments, Office 365, mobile devices, remote ac…