Senior Manager, Marketing Operations & Analytics

Job Summary

PagerDuty is seeking a Senior Manager, Marketing Operations Analytics to lead data‑driven marketing initiatives in Boston, Suffolk County, MA. This role will own the analytics strategy that powers campaign performance, demand generation, and ROI measurement.

Key Responsibilities

• Develop and execute a comprehensive marketing analytics roadmap aligned with PagerDuty’s growth objectives.
• Design, implement, and maintain dashboards and reporting frameworks for demand generation, product marketing, and customer acquisition.
• Partner with cross‑functional teams—including Sales, Product, and Finance—to translate business questions into actionable data insights.
• Lead a team of analysts, providing mentorship, performance feedback, and professional development.
• Define KPI standards, conduct A/B testing, and optimize spend across paid, owned, and earned channels.
• Ensure data quality, governance, and compliance with privacy regulations.
• Present insights and strategic recommendations to senior leadership and stakeholders.

Required Qualifications

• Bachelor’s degree in Marketing, Business Analytics, Statistics, or a related field; MBA or advanced degree preferred.
• 8+ years of experience in marketing operations, analytics, or performance marketing, with at least 3 years in a managerial role.
• Proficiency with analytics tools such as SQL, Tableau, Looker, Power BI, and Google Analytics.
• Strong understanding of B2B SaaS marketing funnels, attribution models, and demand‑generation tactics.
• Excellent communication and storytelling skills, able to convey complex data to non‑technical audiences.
• Demonstrated ability to lead and scale high‑performing analytics teams.

What We Offer

• Competitive salary: $152,829.55 per year
• Comprehensive health, dental, and vision benefits
• Generous paid time off and flexible work arrangements
• Opportunities for continuous learning and career advancement

Frequently Asked Questions

What does a Senior Manager, Marketing Operations Analytics do at PagerDuty?

You will design analytics frameworks, lead a team of analysts, and provide data‑driven insights to optimize marketing performance and ROI.

What qualifications are required for this role?

At least 8 years of marketing analytics experience, 3+ years in a leadership role, strong SQL and dashboard skills, and a bachelor’s degree (MBA preferred).

What is the salary for this position?

The role offers a fixed annual salary of $152,829.55.