Senior Manager, Marketing Operations & Analytics

PagerDuty is hiring a Senior Manager, Marketing Operations & Analytics to lead data‑driven marketing initiatives from its Grandview Heights, Franklin County, US headquarters. This senior role combines strategic planning, performance analytics, and cross‑functional team leadership.

Key Responsibilities

• Design and execute end‑to‑end marketing operations strategy aligned with PagerDuty’s growth objectives.
• Own the marketing analytics stack, ensuring accurate data collection, reporting, and actionable insights for demand generation, product marketing, and customer acquisition.
• Partner with Marketing, Sales, Product, and Finance leadership to define KPIs, build dashboards, and drive continuous optimization.
• Lead a high‑performing team of analysts and operations specialists, fostering a culture of data literacy and experimentation.
• Manage budgeting, forecasting, and ROI measurement for all marketing spend.
• Develop and maintain automated reporting workflows, predictive models, and attribution frameworks.
• Champion best practices for data governance, privacy compliance, and marketing technology integration.

Required Qualifications

• 10+ years of experience in marketing operations, analytics, or related fields, with at least 5 years in a senior leadership role.
• Proven track record of scaling marketing programs for SaaS or technology companies.
• Expertise in analytics platforms (e.g., Tableau, Looker, Power BI) and marketing automation tools (e.g., Marketo, HubSpot, Salesforce Marketing Cloud).
• Strong quantitative skills; ability to translate complex data into clear business recommendations.
• Excellent communication and stakeholder management skills.
• Bachelor’s degree in Marketing, Business, Data Science, or related discipline; MBA or advanced degree preferred.

Compensation & Benefits

Base salary: $200,383.97 annually. PagerDuty offers comprehensive health, dental, vision, 401(k) matching, generous paid time off, and continuous learning opportunities.

Frequently Asked Questions

What does a Senior Manager, Marketing Operations & Analytics do at PagerDuty?

They lead the strategy, data infrastructure, and performance measurement for all marketing initiatives, ensuring campaigns are data‑driven and ROI‑focused.

What qualifications are required for this position?

At least 10 years of marketing operations/analytics experience, 5+ years in senior leadership, expertise in analytics and automation tools, and a relevant bachelor’s degree.

Where is the role located?

The position is based in Grandview Heights, Franklin County, United States.