Support Lead Part Time

Five Below is seeking a motivated Support Lead to join our Huntsville, Walker County store on a part‑time basis. This role combines customer service excellence with team leadership, offering a $27,213.32 annual salary.

About the Role

As a Support Lead, you will be the front‑line champion of Five Below’s fun, low‑price retail experience, ensuring customers leave with a smile while guiding a small team of associates.

Key Responsibilities

• Deliver exceptional, friendly service to every customer.
• Assist the Store Manager in daily operations, including opening and closing procedures.
• Train, coach, and motivate part‑time associates to meet performance standards.
• Handle customer inquiries, returns, and escalations promptly and professionally.
• Maintain store visual standards, merchandising, and inventory accuracy.
• Support loss‑prevention and safety initiatives.

Requirements

• High school diploma or GED; retail or leadership experience preferred.
• Strong communication and interpersonal skills.
• Ability to work flexible hours, including evenings and weekends.
• Basic math skills for cash handling and inventory tasks.
• Passion for Five Below’s purpose – letting go, having fun, and offering great value.

Benefits

• Competitive annual salary of $27,213.32.
• Employee discount on merchandise.
• Opportunities for growth within a rapidly expanding national brand.
• Fun, energetic work environment.

How to Apply

Ready to join a team that loves to say “yes” to the newest, coolest stuff? Submit your resume and a brief cover letter highlighting your customer‑service and leadership experience through our online portal.

Frequently Asked Questions

What are the typical work hours for the Support Lead Part Time position?

Shifts vary but usually include evenings and weekends, offering flexibility to fit your schedule.

Do I need prior retail experience to apply?

While not mandatory, previous experience in retail or team leadership is preferred and will help you succeed.

What growth opportunities are available at Five Below?

Five Below promotes from within; high performers can advance to full‑time management or corporate roles.