Shift Lead

Job Summary

Walgreens is seeking a reliable Shift Lead in Teaneck, Bergen County, US. This role oversees store opening and closing, cash handling, and delivers an exceptional customer experience.

Key Responsibilities

• Open and close the store in the absence of management, performing all system start‑ups and shutdowns.
• Handle cash operations including cash drops to the safe, register change, refunds, order voids, and product returns.
• Receive and unload deliveries by opening the back door and verifying stock.
• Ensure the sales floor and stock room are clean, organized, and ready for the business day.
• Model and coach team members on delivering a distinctive, delightful customer experience.
• Assist with inventory counts, merchandising, and shelf replenishment.
• Address customer inquiries and resolve issues promptly and professionally.
• Maintain compliance with company policies, loss‑prevention procedures, and safety standards.

Qualifications

• High school diploma or equivalent; retail or supervisory experience preferred.
• Strong cash handling and math skills.
• Excellent communication and interpersonal abilities.
• Ability to work flexible hours, including early mornings, evenings, and weekends.
• Basic computer proficiency for POS and inventory systems.

What We Offer

• Competitive hourly wage of $34,064.35 annually.
• Opportunities for growth within a national pharmacy chain.
• Employee discount on health and wellness products.
• Comprehensive training and supportive team environment.

Frequently Asked Questions

What are the primary duties of a Shift Lead at Walgreens?

The Shift Lead opens and closes the store, handles cash transactions, receives deliveries, ensures the floor is ready for business, and leads the team to provide excellent customer service.

Do I need previous retail experience for this role?

While not mandatory, prior retail or supervisory experience is preferred to effectively manage cash handling and team leadership responsibilities.

What are the work hours for a Shift Lead?

Shift Leads work flexible schedules, including early mornings, evenings, and weekends, to cover store opening and closing needs.