Patient Service Specialist Split

Job Summary

Join Select Medical as a Patient Service Specialist at Kessler Rehabilitation Center in Monroe, Middlesex County, US. This full‑time role offers a salary of $36,882.11 per year and a varied schedule Monday‑Friday.

Key Responsibilities

• Provide front‑desk support, greeting patients and visitors with professionalism.
• Manage patient check‑ins, verify insurance, and collect co‑payments.
• Coordinate appointment scheduling and communicate changes to clinical staff.
• Maintain accurate patient records in compliance with HIPAA regulations.
• Handle phone inquiries, resolve concerns, and direct calls to appropriate departments.
• Assist with billing inquiries and collaborate with the finance team on payment processing.
• Support the rehabilitation team by preparing treatment rooms and ensuring necessary supplies are stocked.

Qualifications & Requirements

• High school diploma or GED; additional certification in medical administration is a plus.
• Excellent verbal and written communication skills.
• Strong customer‑service orientation and ability to remain calm under pressure.
• Proficiency with electronic health record (EHR) systems and basic computer applications.
• Prior experience in a healthcare or rehabilitation setting preferred.
• Ability to work varied shifts between 7:00 am and 7:00 pm, Monday‑Friday.

Benefits & Compensation

• Annual salary: $36,882.11
• Competitive hourly rate ranging from $20‑$24 based on experience.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with employer match.
• Paid time off, holidays, and continuing education support.
• Mentorship and orientation programs to accelerate career growth.

Frequently Asked Questions

What are the typical work hours for this Patient Service Specialist position?

The role requires Monday‑Friday shifts that vary between 7:00 am and 7:00 pm, allowing flexibility based on staffing needs.

Is prior healthcare experience required?

While not mandatory, experience in a healthcare or rehabilitation setting is preferred and will strengthen your application.

What benefits does Select Medical offer to this position?

Benefits include health, dental, and vision insurance, a retirement plan with matching contributions, paid time off, holidays, and professional development support.