Patient Service Specialist

The Patient Service Specialist role at TEKsystems is based in Auburn, Gloucester County, US. This full‑time, onsite position offers a salary of $61,967.93 and involves front‑line patient interaction and administrative support.

Key Responsibilities

• Greet patients, complete registration, and explain visit procedures and follow‑up appointments.
• Schedule appointments both in person and over the phone, ensuring optimal provider utilization.
• Communicate regularly with attorneys, insurance carriers, translation services, and internal market operations and business development teams.
• Collect co‑pays, verify insurance eligibility, and process billing information accurately.
• Maintain patient records in compliance with HIPAA and company policies.
• Provide exceptional customer service, addressing patient inquiries and concerns promptly.

Required Qualifications

• High school diploma or GED; associate’s degree or higher preferred.
• Previous experience in medical receptionist, patient services, or healthcare administration.
• Strong verbal and written communication skills; ability to interact with diverse populations.
• Proficiency with electronic health record (EHR) systems and Microsoft Office Suite.
• Detail‑oriented with excellent organizational and multitasking abilities.
• Ability to work on‑site in Auburn, Gloucester County, US.

What We Offer

• Competitive salary of $61,967.93 per year.
• Comprehensive benefits package including health, dental, vision, and retirement plans.
• Opportunities for professional growth within TEKsystems.
• Supportive team environment focused on patient care excellence.

Frequently Asked Questions

What are the primary duties of a Patient Service Specialist at TEKsystems?

You will greet and register patients, schedule appointments, communicate with insurers and attorneys, collect co‑pays, and maintain accurate patient records.

What qualifications are required for this position?

A high school diploma or GED is required, with experience in medical reception or patient services preferred, plus strong communication and computer skills.

Is this role remote or onsite?

The position is 100% onsite in Auburn, Gloucester County, US.