Retention Rep – Unlimited Commission

EchoStar is hiring a Retention Rep in Roseland, Essex County, US, offering a base salary of $43,000 and on‑target earnings of $70,000 with unlimited commission potential.

Key Responsibilities

• Handle 100% inbound calls from new and existing customers.
• Use a consultative sales approach to demonstrate the value of EchoStar’s products and services.
• Retain existing customers by addressing concerns, upselling, and cross‑selling solutions.
• Achieve monthly and quarterly sales targets and contribute to team goals.
• Maintain accurate records in the CRM system and provide regular performance reports.

Qualifications & Skills

• Strong competitive drive and results‑oriented mindset.
• Excellent communication and active listening abilities.
• Proven experience in inside sales or customer retention, preferably in telecommunications or technology.
• Comfortable working with performance‑based compensation and meeting sales quotas.
• Ability to work independently while collaborating with the Inside Sales & Retention team.

Compensation & Benefits

• Base Pay: $43,000 per year
• On‑Target Earnings: $70,000 (average $20.50/hr) with uncapped commission
• Top earners can exceed $100,000 annually
• Comprehensive health, dental, and vision plans
• 401(k with company match
• Paid time off and holidays

How to Apply

Submit your resume and a brief cover letter highlighting your sales achievements to EchoStar’s careers portal. Candidates who demonstrate a track record of exceeding targets will be prioritized.

Frequently Asked Questions

What type of calls will I handle as a Retention Rep?

You will handle 100% inbound calls from both new and existing customers, focusing on retention and upselling.

Is there an outbound sales component?

No, this role does not require outbound or cold‑calling; all interactions are inbound.

What is the earning potential for top performers?

Top earners can exceed $100,000 annually thanks to the uncapped commission structure.