SPS Help Desk Support (Temporary, Sept-Dec 2026)

GRADE 10 LOCATION OF POSITION 301 W. Preston Street, Baltimore, MD 21201 POSITION DUTIES The Shared Services Division within the OPSB, DBM, is seeking indviduals to work at the SPS Help Desk to assist with system user support calls. Successful candidates will function in a support role in the Division, and shall be able to work independently. Specifically, duties involve resetting system passwords, walking employees through system processes, following up to make sure issues have been resolved, …